F.A.Q.

General

Does the Museum have rules or restrictions for the general public?
Yes, we have set some rules and restrictions in order to protect the art and to ensure that the Museum provides a safe and pleasant experience for all visitors.

These rules include the following:

Please do not touch the artworks including frames or supports.
Backpacks or bags measuring greater than 16 x 20 inches, large umbrellas or other bulky items must be checked-in and held at the security desk.
– Smoking is prohibited and food and drink are not allowed in the galleries.
No pets are allowed in the Museum with the exception of trained assistance animals.

Where can I park? Do I need a parking pass?
Parking is available right in front of the Museum, off of Jamestown Road. There are spaces reserved specifically for the Museum at no cost, and there are additional meters to the left. We are located on the campus of The College of William & Mary, and do abide by the parking rules, which do require a parking pass. Parking passes are available from security at the front desk. Park your car, and enter the Museum to fill one out just before your visit.

Is the Museum handicap accessible? Is there an elevator available? What amenities are available for visitors with disabilities?
Yes, the Museum is wheelchair accessible and handicapped parking is available in front of the Museum, and we have automated doors to help with your entrance. We also have accessible restrooms and an elevator for both floors of the Museum. For your convenience we have a wheelchair available at the front desk, for those who need it during their gallery visit. We are also glad to help in any way we can. Please contact the front desk at 757.221.2708 for additional assistance.

Services and Museum Use

How do I get a reproduction of an image from the galleries?
Rights and Reproductions are administrated through the Office of the Registrar. The fees for images vary depending on size and medium of the requested product, and the use. For more information please contact Laura Fogarty at lfogarty@wm.edu or 757.221.2705.

Can the museum appraise my art?
The Muscarelle Museum of Art staff may not, for ethical and legal reasons, offer appraisals or valuations for the general public. To locate an appraiser or obtain additional information, we recommend that you contact one of the following appraisal societies for assistance.

American Society of Appraisers | P: 1.800.272.8258 | www.appraisers.org

International Society of Appraisers | P: 1.312.981.6778 | www.isa-appraisers.org

Appraisers Association of America | P: 1.212.889.5404 | www.appraisersassoc.org

The Museum staff can neither endorse nor recommend any appraisal consultant.

Can I take photographs in the galleries?
General photography is permitted for private, non-commercial use only. Special exhibition photography may not be permitted unless otherwise noted. Photographs must be general shots, not of individual works, and may not be published or reproduced without express written permission of the Museum. Flashes, tripods or running cords are not permitted in the galleries.

Can I sketch in the galleries?
Yes, sketching in the galleries is allowed when using pencil. Pens, paints, chalks, pastels, and wet media are not permitted. Sketchbooks and drawing boards may not exceed 18 x 24 inches. A limited number of gallery stools are available to the public at no extra charge. If you are coming as a class, or bringing a group, be sure to schedule a time, to make sure the galleries are available. For more information contact museum@wm.edu or 757.221.2703.

Are there opportunities for student volunteering or internships?
There are many ways students are involved at the Museum, from volunteering to internships to research. An outline of student opportunities and internships may be found here. For more information, please send your inquiry to museum@wm.edu.

 

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